A Special Message From Walter Lucas About Preorders for Fever Pitch at Samhain’s Store.
Hey. Walter Lucas here, passing on a special message for anyone who has already put in a preorder for Fever Pitch on samhainpublishing.com. The rest of you can listen too, but Samhain Store loyalists? This song is for you.
Here’s what’s happening. Samhain Publishing is moving to a bigger, better website where they can serve you better. I know that’s a line everybody says when they hang up the “pardon our progress” sign, but the goal truly is to make your shopping experience better. Samhain knows a lot of you love shopping there, and they want to make you love it more, and bring your friends.
Unfortunately, to do this at some point the site has to go down. Web stuff isn’t easy, ever, and when you have a complicated shopping cart feature, it’s important to get it right. As you can see, right now, the Samhain Store is down. It went ahead of schedule, which could be great news for Fever Pitch preorders, because everything might be switched over in time for your automatic downloads. Because I know how some of you roll. You stay up until midnight waiting for that file. And then you’re all over social media in the morning complaining how you were up until 4AM and you still didn’t finish. Except you love to do that. I know. I’ve got your numbers.
The problem is there’s no way to know right now if the site will be up on September 30 or not. Or September 29 at 11PM, when those preorders normally start rolling out. I hate to say it, but it’s entirely possible you might have preordered only to find the site still down on release day.
No worries. I’ve got your back, baby.
Here’s what you do. If you preordered, say a little prayer to Saint Timothy or light a candle or toss a penny in a fountain and hope it all goes through early and there’s no problem at all. If it’s Monday afternoon and it’s still dark in your happy storefront, email Samhain customer service: email@example.com. Tell them you have a preorder, and they can look you up and then set you up. It might be Tuesday morning before you get it–at a more reasonable office hour than midnight–but you’ll get it. Hand-delivered to you, via email. Electronic hands, I suppose. In any event, Jacob’s my man. He’ll take care of you.
ETA: Samhain has confirmed if the site is still down on Monday, you won’t just get hand delivery, you’ll get it early, on Monday. I’ll totally be in touch about that. Watch this space.
But if things do get snarled, if you do end up one those midnight lurkers and you couldn’t have your late night fix, if you had to wait and you were disappointed, here’s what you do. You email firstname.lastname@example.org with the subject line “Dear Walter” and you tell me all about how bummed you are. Heidi’s Helpers will forward it to me, and I will personally answer you and offer you my condolences and some naughty links, if you request them. It’s not a book at midnight, but it is something the third party people don’t get.
Hopefully this is all much ado about nothing, but if not, now you have your info. Get ready for Fever Pitch, guys. Yes, I’m in it, but there are plenty of other boys and girls to steal your hearts. Plus, I get married. You don’t want to miss that, do you?
Coming September 30 from Samhain Publishing
Giles Mulder can’t wait to get the hell out of Oak Grove, Minnesota, and off to college, where he plans to play his violin and figure out what he wants to be when he grows up. But when Aaron appears on campus, memories of hometown hazing threaten what he’d hoped would be his haven. As the semester wears on, their attraction crescendos from double-cautious to a rich, swelling chord. But if more than one set of controlling parents have their way, the music of their love could come to a shattering end.
Warning: Contains showmances, bad parenting, Walter Lucas, and a cappella.